Since 1981, Action Management has provided full-service real estate property management solutions throughout Southern California. Based in Long Beach, we have quickly adapted to the constant evolution of the rental market over the past three decades. Depending on the size and complexity of your property, we have the ability to adjust and tailor our services to fit your needs. We provide leasing and management services to a wide range of properties, including single-family homes, condominiums, apartment buildings, retail/mixed-use properties, and homeowner’s associations.
Our team is built around a core group of professional management specialists with over 100 years of combined experience. With exceptional customer service and competitive fees, we use innovative technology to provide accurate and reliable information to each of our clients. By customizing our services to meet your desired needs, we are able to provide the best available options for your property.
Action Management started in 1981 as a small operation within the Long Beach community, and have since become one of Southern California’s most highly-regarded property management firms. Acquired by Tri-Metro Management Corporation in 2009, Randy Daaboul has headed the company ever since. He has continued to expand the firm’s portfolio over the past five years, while never sacrificing the high level of service provided to existing clients.
Since 2009, Action Management has seen significant strategic changes in our overall structure and day-to-day operations. By focusing on single-family residences, multi-family apartment buildings, condominiums, retail/mixed-use properties, and HOAs, our team is able to maintain the high standards our clients expect out of us. Representing over a thousand units in more than 30 Southern California communities, we currently provide management services for over 200 satisfied clients. For more information on how our team will solve your management needs, feel free to contact our President or Director of Operations via phone or e-mail at your convenience.
Randy Daaboul, Principal
As broker and President of Action Management, Randy Daaboul is based out of the corporate office in Long Beach, California. With an extensive background in residential and commercial property management, he has directly or indirectly managed over 50 million square feet of residential, office, retail, and mixed-use properties throughout Southern California. Before joining Action Management, Mr. Daaboul worked for Madison Marquette, The Irvine Company, and Charles Dunn. At the Buena Park Mall, he worked alongside a team of professionals to supervise the ground-up development of the outdoor promenade. He also worked with The Mills, managing the Del Amo Fashion Center and supervising the ground-up redevelopment of the outdoor promenade, as well as with the Centro Properties Group, the second largest REIT in Australia and the fifth largest in the US.
As President of Action Management, Mr. Daaboul is responsible for directing the daily operations of the company, including oversight of the three principal divisions of the company: property management, leasing, and finance. Mr. Daaboul also coordinates client relations, marketing and public relations, as well as strategic planning, financial planning, and corporate operations.
Prior to acquiring Action Management in 2009, Mr. Daaboul was responsible for the management and operation of a West Coast-based retail property owner of power, community, specialty, and neighborhood centers located throughout Central and Southern California. In this capacity, he supervised a five million-square foot portfolio of Southern California retail properties.
Mr. Daaboul graduated from Point Park University in Pittsburgh, Pennsylvania, with a Bachelor of Science degree in Business Management. He also holds a California Department of Real Estate Brokerage License. Mr. Daaboul is an active member of the California Association of Realtors, National Association of Realtors, and the Apartment Association of Long Beach.
Lucille Aresco-Crowley, Director of Operations
Lucille Aresco-Crowley, a 35 plus year veteran property management executive, joined Action Management in September of 2016.
Previously with RK Properties and Beach Front Property Management where she was responsible for all aspects of managing and operating three to five thousand units in eight States, Crowley will now work with the team at Action Management. Aresco- Crowley is a graduate of the University of Connecticut and has achieved the prestigious CAM and CHPP designations in property management and is EPA- RRP certified. She has been named Rental Housing Employee of the Year as well as recipient of the Ben Slater Education Award and Industry Leader of the Year award. Lucille currently serves on the Board of the Apartment Association CA. Southern Cities, Better Housing for Long Beach, Andy Street non profit and has presented seminars on the local, state and national level. From privately owned properties to corporate multiple holdings, operating REO’s and receivership properties for financial institutions, overseeing multi- million dollar rehabs, coordinating condo conversions and handling countless due diligence transactions with sales teams, Crowley brings a rich background of training and expertise to the company.
Diana Sweat, Controller
Diana Sweat is a controller, based in Action Managements’ Long Beach, California corporate office. For the Last 30 years, Ms. Sweat has been the anchor, heart and soul of the Action Management. She oversees a portfolio of commercial, HOA and residential properties, accounting for more than one thousand units. With more than 3 decades of professional experience in accounting and financial reporting, she oversees all property accounting operations. Ms. Sweat monitors accounting policies and procedures to assure internal and external controls and is responsible for handling all client accounting related reporting issues. Her persistence and attention to detail has made her an integral reason for our firm’s success. Prior to joining Action Management in 1989, Ms. Sweat spent 2 years with Goldrich and Kest where she specialized in government subsidized multi-family properties. Before that she spent 7 years in the rental property investment analysis division with Mariani-Buss & Associates.
Lilly Picazo, Administrative Assistant
Lilly Picazo is an Administrative Assistant based in Action Managements’ Long Beach, California corporate office. With over 15 years of experience at Action Management. She is loved and respected by her coworkers as well as our clients, tenant’s and vendors. She is always ready to give more of what is asked of her and never ever short on a friendly smile. She assists the property managers as well as accounting as needed and runs Dusty’s Maintenance division insuring maintenance is taken care of on the properties. Ms. Picazo has been with Action Management for thirteen years and is one of the most knowledgeable employees an employer could ask for. Her receptive nature makes her an absolute asset to our team.
Action Management’s Mission Statement
Our mission is to consistently provide our clients with excellent results. We achieve these objectives by following simple but effective guidelines in regards to our investment services.
What makes us an exceptional property management company?
- At Action Management, we always put the client first.
- We are a forward-thinking company, but always act practically to ensure your property achieves the highest possible return.
- We provide a fulfilling work environment that challenges and encourages our staff members, enabling them to grow and achieve the highest levels of professionalism and personal excellence.
- By forming and maintaining cooperative relationships with different services and markets, we extend our professional management services to ensure that your investments are always thriving.
Action Management’s Vision
As a premier property management company, Action Management aims to become a performance leader in the Southern California real estate industry. While our emphasis remains on Los Angeles County and Orange County, we are happy to provide our investment services to surrounding areas. As an industry performance leader, we achieve to consistently deliver operational excellence, industry leadership, customer satisfaction, and superior financial results.
Our vision is to help our clients realize the tremendous potential of their assets. We accomplish this by providing professional management services that consistently meet and exceed their expectations.
Action Management’s Core Values
Action Management was built on a firm foundation of corporate values, which reflect our commitment to providing excellent management services. These are timeless values that have repeatedly proven to transcend different business cultures, types of service, and markets. Most importantly, these values have helped make us a truly exceptional property management firm.
We always strive to be respectful, knowledgeable, vigilant, accountable, committed, and meticulous.
We also make it our priority to provide our clients with the best customer service, expertise, performance, and value in all of Southern California.
“I am writing to say I am so happy and grateful for all of your help. The new floors are a blessing and have a great feeling. I cannot thank you enough for your help!”
“Thank you for managing and taking care of our rental units which allows us to spend our time on our business and with our family.
It is a comfort to know that you keep our units and handle all tenant issues in compliance with landlord tenant laws.
A relief to us that you manage tenant maintenance calls, especially the emergency calls that seem to come in late on a Friday before a holiday weekend!
We are extremely happy that you keep our units rented, fill vacancies, follow up on late and delinquent rents and continually adjust the rents to market standards.
Thank you to you and your team”
“Action Management has handled dozens of units for me over the past ten years. I have always found them to be honest, reliable and fair priced. The staff is always friendly and knowledgeable. When I am in the office, I watch and listen to them handle tenant inquiries and it is always done in a professional manner. I have worked with five management companies over the course of my investing career and Action Management is by far the best! “
“I am writing to express my appreciation to you and your staff for the changes in my management account. For example, changing the date that I receive my monthly payments now ensures that I pay my mortgages by the due date, which is extremely important to me. Being open at lunch time is wonderful since I can run over during my lunch hour to discuss in person a concern or problem that I may be experiencing! Again, thank you!”
“I am a new client with Action Management and the service has been impeccable. In a very short period of time I had two units turned over extremely quickly and easily with the help of Vicky and Cecelia. My tenants are equally as happy with their responsiveness as I am. E-mails are returned promptly and the friendly attitude really takes the stress out of property ownership. I can say without a doubt, I recommend their services.”
“Thank you for the wonderful job you have done for my Dad over the years. You have always looked out for his best interest and personally treated him as a valued friend rather than just another property management customer. You are organized on top of your business and I would happily refer you to anyone looking for top notch property management!”
“Action Management has managed my twenty units for 2 years and has proved to be a company of integrity, with a team that is reliable and always using a hands on approach. Action listens to the owner’s concerns and gets the job done; something I did not have with my previous property management company. Since Action assumed the management of my building, it has been fully rented with a higher caliber of tenants. If property repairs are needed, they keep me well informed and involved in the decisions making and have a team that takes care of repairs promptly and efficiently. I would highly recommend them as a management company.”
“The courteous professionals at Action Management are a great team to work with. They work only with contractors who provide honest work at a fair price and that is what I treasure about them. Their highly professional office staff have an excellent work ethic which makes Action Management an A+ client in our eyes!”
“It has been my pleasure to work with Action Management for the last twenty three years. Action Management staff have always been exceptional in their customer service, helpful and professional. It is with great pleasure and highest recommendation to work with Action Management.”
“It has been such a pleasure to work with Action Management. I am a vendor and I appreciate how thorough and cooperative they are which helps me get my job done. The staff are amazing and easy to work with!”
“It is my pleasure to recommend Action Management and the staff to anybody seeking property management services. As a vendor who services their properties, the staff at Action Management makes the process easy for our office, management and technicians. They make sure everything is taken care of and go above and beyond expectations when dealing with tenants and vendors. I was initially impressed with their enthusiasm, communication skills and professional demeanor when we started servicing their properties. The staff maintains a diligent and organized work environment always offering a high level of service, professionalism and follow through. The staff at Action Management is hardworking, top-performing customer service professionals. They have my highest recommendation and it is always a pleasure doing business with Action Management.”
Action Management is a corporate member of the Apartment Association, National Association of Realtors, California Association of Realtors, and Pacific West Association of Realtors. These organizations monitor and promote the highest standards in professional property management.
Corporate Headquarters790 Redondo Ave
Long Beach, CA 90804